MindAI - Privacy Notice
Last revised: 18 November 2022
Welcome to MindAI (MindAI, “we”, or “us”) Privacy Notice (“Privacy Notice”).
Please carefully read the full content of this Privacy Policy. When visiting the MindAI website, regardless of whether or not you register for or log in, you acknowledge, understand, and consent to all articles described in this Privacy Policy. We will not use your personal information for any purpose not covered in this Privacy Policy, the Cookies Policy or the Terms without prior notification to you and your consent. This Privacy Notice describes how MindAI collects and processes your personal information through the MindAI websites and applications that reference this Privacy Notice. MindAI refers to an ecosystem comprising MindAI websites (whose domain names include but are not limited to www.officialmindai.com), mobile applications, clients, applets and other applications that are developed to offer MindAI Services, and includes independently-operated platforms, websites and clients within the ecosystem. ”MindAI Operators” refer to all parties that run MindAI, including but not limited to legal persons, unincorporated organizations and teams that provide MindAI Services and are responsible for such services. MindAI as used in this Privacy Notice includes MindAI Operators. This Notice should therefore be read together with our Cookie Notice, which provides further details on our use of cookies on the website.
1-The Personal Data Controller
The Data Controller of the Personal Data is MindAI LLC, with a registered office in 20121 Milan (MI), Via del Lauro 9 and VAT 12602300969 (hereinafter, the “Data Controller”).
2-Types of data we collect
The types of Personal Data that we collect directly from you or third parties depend on the circumstances of collection and the nature of the service requested or transaction undertaken. It may include (but is not limited to):
(a) personal information that links back to an individual, e.g., name, date of birth, and other personal identification numbers;
(b) contact information, e.g., address, phone number and email address, Ethereum wallet address;
(c) technical information, e.g., IP address for API services and logins,
(d) statistical data, e.g., hits to the website.
3-How do we collect personal data?
This Privacy Policy covers any Personal Data provided to us: (a) when you engage with our products and services;
(b) when you create an account with us;
(c) under any other contractual agreement or arrangement;
Some of the other ways we may collect Personal Data shall include (but is not limited to):
(a) communications with you via telephone, letter, fax, and email;
(b) when you visit our website;
(c) when you contact us in person;
(d) when we contact you in person;
(e) when we collect information about you from third parties (such as the social graphs
available from social media companies); and other channels including our support helpdesk.
(f) Possible extrapolation of other information by processing the data.
4-What other data do we collect?
From our website and services, we collect your Personal Data in the following ways:
(a) IP address
We use your IP address to help diagnose problems with our server and to administer our website. IP addresses are not linked to personally identifiable information.
(b) Cookies
We use cookies and similar tools to enhance your user experience, provide our services, enhance our marketing efforts and understand how customers use our services so we can make improvements. Depending on applicable laws in the region you are located in, the cookie banner on your browser will tell you how to accept or refuse cookies. A copy of our cookie policy is available here.
(c) Site tracking
We also use third-party service provider(s), to assist us in better understanding the use of our site. Our service provider(s) will place cookies on the hard drive of your computer and will receive information that we select, for example, how visitors navigate around our site, what pages are browsed and general transaction information. Our service provider(s) analyzes this information and provides us with aggregate reports. The information and analysis provided by our service provider(s) will be used to assist us in better understanding our visitors’ interests in our site and how to better serve those interests. The information collected by our service provider(s) may be linked to and combined with information that we collect about you while you are using the platform. Our service provider(s) is/are contractually restricted from using information they receive from our Site other than to assist us.
5-Why does MindAI process my personal information?
We may use your Personal Data for the following “Core Purposes”:
(a) to enable us to provide our services and perform our services to you;
(b) to protect the safety and well being of yourself and/or other customers;
(c) to investigate and respond to claims and inquiries from you;
(d) for business development purposes such as statistical and marketing analysis, systems
testing, maintenance and development, customer surveys or to help us in any future dealings with you, for example by identifying your requirements and preference; (e) to comply with any legal or regulatory requirements; and/ or
(f) for all other purposes ancillary to any of the purposes stated above.
Ancillary to these “Core Purposes”, we reserve the right to use your data in the following ways:
(g) to communicate offers, product, services and information on products and activities;
(h) marketing/cross-marketing and communicating with you in relation to products and
services offered by us and our service partners as well as our appointed agents; and/or
(i) for all other company-related purposes ancillary to any of the purposes stated above.
6-What Rights Do I Have?
Depending on your country of residence and its legislation, you may have a number of rights in relation to your privacy and the protection of your personal information. You have the right to request access to, correct, and delete your personal information, and to ask for data portability. You may also object to our processing of your personal information or ask that we restrict the processing of your personal information in certain instances. In addition, when you consent to our processing of your personal information for a specified purpose, you may withdraw your consent at any time. These rights may be limited in some situations - for example, where we can demonstrate we have a legal requirement to process your personal data. We will endeavour to provide the information back to you as soon as practicable. However, we also reserve the right to validate all requests for the authenticity of the request. You may be requested to provide us with your personal data, such as KYC documents in specific situations to comply with legal and regulatory requirements or in case of a dispute between you and MindAI In such cases MindAI expects you to provide us with such requested information for the further processing and actions. We hope to ensure that you are fully aware of the data protection rights that you enjoy. Unless otherwise required by law or government orders, each User has the following rights:
  • 6.1-Right to access: you have the right to obtain confirmation that your personal information are processed and to obtain a copy of it as well as certain information related to its processing;

  • 6.2-Right to rectify: you can request the rectification of your personal information which are inaccurate, and also add to it. You can also change your personal information in your Account at any time.

  • 6.3-Right to delete: you can, in some cases, have your personal information deleted;

  • 6.4-Right to object: you can object, for reasons relating to your particular situation, to the processing of your personal information. For instance, you have the right to object where we rely on legitimate interest or where we process your data for direct marketing purposes;

  • 6.5-Right to restrict processing: You have the right, in certain cases, to temporarily restrict the processing of your personal information by us, provided there are valid grounds for doing so. We may continue to process your personal information if it is necessary for the defense of legal claims, or for any other exceptions permitted by applicable law;

  • 6.6-Right to portability: in some cases, you can ask to receive your personal information which you have provided to us in a structured, commonly used and machine-readable format, or, when this is possible, that we communicate your personal information on your behalf directly to another data controller;

  • 6.7-Right to withdraw your consent: for processing requiring your consent, you have the right to withdraw your consent at any time. Exercising this right does not affect the lawfulness of the processing based on the consent given before the withdrawal of the latter;
7-Does MindAI Share My Personal Information?
We will not trade or sell your Personal Data to third parties. Your Personal Data shall only be disclosed or transferred to the following third parties appointed or authorised by the Company for the fulfilment of the Purpose of:
(a) data warehouses;
(b) IT service providers;
(c) data analytics and/or marketing agency;
(d) legal bodies as permitted or required by law
such as in compliance with a warrant or subpoena issued by a court of competent jurisdiction; and/or
(e) regulatory authorities applicable to you; and/or
(f) safety and security personnel. In addition to the above, your Personal Data may also be disclosed or transferred to any of the Company’s actual and potential assignee, transferee or acquirer (including our affiliates and subsidiaries) or our business, assets or group companies, or in connection with any corporate restructuring or exercise including our restructuring to transfer the business, assets and/or liabilities. We shall take practical steps to ensure that their employees, officers, agents, consultants, contractors and other third parties mentioned above who are involved in the collection, use and disclosure of your Personal Data will observe and adhere to the terms of this Privacy Statement.
8- How Long Does MindAI Keep My Personal Information?
We keep your personal information to enable your continued use of MindAI Services, for as long as it is required in order to fulfil the relevant purposes described in this Privacy Notice, and as may be required by law such as for tax and accounting purposes, compliance with Anti-Money Laundering laws, or as otherwise communicated to you.
9-Contact Information
Please note that this Privacy Policy may be amended from time to time in accordance with applicable laws and regulations and such variations may be applicable to you. For further inquiries or complaints in relation to our handling of your Personal Data or our Privacy Policy or if you wish to access, update or amend your Personal Data as mentioned above please contact us at marketing@officialmindai.com.